Employees are required to use the WAE app to clock in and out at the start and end of each scheduled shift.
To avoid any issues with your time being recorded, please make sure:
- Your location services for the WAE app are set to “Always”
- You are onsite when clocking in and out
- You have the most recent version of the app downloaded from the App Store
Employees are not authorized to work at a location if they are not scheduled for it in the app. We have no way of knowing that you worked if you are not scheduled in the app.
Clocking In and Out
- Clock In: Available up to 5 minutes before your shift starts.
- Clock Out: Available up to 15 minutes after your shift ends.
- Only one clock in and one clock out is needed per shift. Employees are only required to have two punches total for their scheduled shift.
- For employees working double shifts, you only need to clock in at the start of the first shift and clock out at the end of the second shift.
Breaks
- Shifts over six hours include an unpaid 30-minute break, which is automatically deducted.
- No need to clock in or out for the break.
- When clocking out, if a break is required, a pop-up will ask you to confirm:
- Yes, I took a 30-minute break – You’ll be asked to review and confirm your hours.
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No, I did not take a 30-minute break – You’ll be prompted to submit a Time Dispute. These will go to the facility to confirm. The facility will review and update by noon on Tuesday the following week.
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No, I did not take a 30-minute break – You’ll be prompted to submit a Time Dispute. These will go to the facility to confirm. The facility will review and update by noon on Tuesday the following week.
Leaving a Shift Early
- If you clock out before your scheduled end time, WAE will ask for a reason.
- After entering a reason, review and confirm your hours.
Viewing Your Timecard
- Once you confirm your hours or submit a dispute, your timecard appears under Job History in the WAE app.
To learn more about Time Disputes, see the Disputing Time in WAE help article.
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